Effective Date: 30 July 2026
At Topper’s Choice Institute (“Topper’s Choice”, “we”, “our”, or “the Institute”), we strive to provide high-quality educational services. This Refund & Cancellation Policy explains the terms applicable to admissions, course fees, and related payments made through our website or authorized payment channels.
1. Course Registration
Admission to any course is confirmed only after successful payment verification and acceptance by the Institute.
2. Cancellation by Student
Students who wish to cancel their admission must submit a written request by email or visit the Institute.
Cancellation requests are considered only after verification of the student’s admission details.
3. Refund Eligibility
Refunds, if applicable, will be processed only in the following situations:
- Duplicate payment made for the same course.
- Payment deducted but admission was not successfully processed.
- Payment made due to a technical error that cannot be resolved.
- A course or batch is cancelled by Topper’s Choice Institute and no suitable alternative is available.
4. Non-Refundable Payments
Except where required by applicable law or specifically approved by the Institute, the following are generally non-refundable:
- Registration or admission fees.
- Fees for courses already commenced.
- Fees for digital study material, recorded lectures, mock tests, or online learning resources after access has been provided.
- Charges for services already delivered.
5. Refund Processing
- Approved refunds will be processed through the original payment method whenever possible.
- Refund processing may take 7–10 business days, depending on the payment gateway and the customer’s bank.
- The Institute is not responsible for delays caused by banks or payment service providers.
6. Failed or Pending Transactions
If a payment is deducted but the transaction fails or remains pending:
- Please contact us with your payment reference details.
- We will verify the transaction with the payment gateway.
- If the amount has been successfully received by the Institute, appropriate action will be taken.
- If the payment has failed before settlement, the refund will generally be handled by the bank or payment service provider according to their timelines.
7. Batch Transfers
Requests to transfer to another batch or course may be considered at the Institute’s discretion, subject to seat availability, academic requirements, and applicable fee adjustments.
8. Institute’s Decision
All refund and cancellation requests are reviewed individually. The decision of Topper’s Choice Institute regarding eligibility for refunds or transfers shall be final, subject to applicable law.
9. Contact Us
For any refund or cancellation-related queries, please contact us using the official contact details available on our website.
Topper’s Choice Institute
Chandigarh, India